Mercury Ballroom Tickets

• Seat Map Reserved and GA General Admission Reserved Seating

Directions

From I-71: Merge onto I-64 west. Follow 9th Street exit. Continue straight up 9th St. to Broadway, turn left. Follow Broadway to Fifth Street, turn left. Parking is on the right hand side. (Fifth Street PARC)

From I-64(East and West) : Exit on 9th Street. Continue up 9th St. to Broadway, turn left. Follow Broadway to Fifth Street, turn left. Parking is on the right hand side. (Fifth Street PARC)

From I-65 South: Exit I-65 at Jefferson/Brook Street. Exit onto Jefferson St. Follow Jefferson to First Street, turn left. Follow First to Broadway, turn right. Follow Broadway to Fifth Street, turn right. Parking is on the right hand side (Fifth St. PARC)

From I-65 North: Exit at Broadway, turn left. Follow Broadway to Fifth Street, turn right. Parking is on the right hand side (Fifth Street PARC)

Parking

There is The Clay Commons Garage and the Fifth St. garage and after hours parking on the streets.

Public Transportation
There are taxis and TARC available.

Fourth Street Trolleys circulate around the downtown area and make frequent stops by the theater.

Box Office Numbers

The Mercury Ballroom/Louisville Palace Box Office: (502) 583-4555

Box Office Hours

The Louisville Palace Box Office also serves as the primary box office for the Mercury Ballroom. The Box Office is located to the immediate right of the Louisville Palace Theatre entrance and is open for sales on Mondays & Tuesdays from 12PM to 5PM and Fridays from 12PM to 5:30PM. On show days, the box office will be available at the Mercury Ballroom. It will open 2 hours prior to the show start and close when the headliner takes the stage.

Types of Payment Accepted

The Box Office accepts MasterCard, Visa, American Express, Discover and cash.

Will Call

Tickets can be picked up at the Will Call Window one hour prior to scheduled show time. Customers must have a picture ID, the actual credit card and the confirmation number.

Accessible Seating

For Handicapped Accessible seating, please call (502) 583-4555 #1 from the menu

General Rules

The Mercury Ballroom is a standing room only general admission house.
No cameras/flash photography, audio or video recording is permitted without venue approval. Cell phones can be used for pictures, at the artist discretion. There is no re-entry into the venue and there is no smoking allowed inside.

Children Rules

All children regardless of age must have a ticket unless otherwise specified by the shows promoter.

Miscellaneous

Our venue is the perfect location to hold your private party. For more information, contact Sydney O Bryan at 502-736-1249 or sydneyobryan@livenation.com
VIP Seating and Programs
For available seating or VIP information please call Mindy Goff at 502-736-1226 or mindygoff@livenation.com