Gift Card Terms and Conditions

  1. Use of Gift Card.

    The Live Nation Gift Card ("Gift Card") can be used towards the purchase of tickets sold through Live Nation and Ticketmaster via the internet, and in the Live Nation mobile app for Live Nation-produced events and many other events held at Live Nation venues. However, the Gift Card cannot be used for certain types of tickets or tickets to certain types of events or for tickets to events that are not in Canada or the United States. Gift cards cannot be used towards the purchase of Fan-to-Fan resale tickets. The use of Gift Cards on the and websites are subject to the Terms of Use and Privacy Policy on each site. Use of the Gift Card constitutes acceptance of these Terms and Conditions. Live Nation reserves the right to change these Terms and Conditions at any time in its discretion without notice.

  2. Gift Card Balance.

    Check your Gift Card balance online at You must have your Gift Card and PIN number available.

  3. Lost or Stolen Gift Cards.

    The Gift Card is not replaceable if lost or stolen.

  4. Expiration Dates.

    Gift Cards purchased via have no expiration date. However, Gift Cards received via a promotion may have an expiration date. Please check your Gift Card reward email for the exact expiration date. Once the promotional Gift Card has expired, you may no longer redeem the value of the Gift Card. In certain states, after a certain period of time, we may remit the cash associated with unused Gift Card balances to certain states pursuant to their abandoned property laws. Once we have remitted that cash to such a state, if someone tries to redeem the Gift Card, it may no longer be redeemed and we may direct them to that state's government instead.

  5. Cash Redemption.

    Gift Cards are not returnable or redeemable for cash except in states where required by law.

  6. Restrictions on Use.

    The Gift Card cannot be combined with any other Gift Cards, gift certificates or other coupons. The Gift Card cannot be used as a credit or debit card. Gift Cards may not be used in connection with any marketing, advertising, incentive or promotional activities without Live Nation's prior written approval and may not be sold other than through authorized Live Nation channels. Please send an email with your request to Live Nation reserves the right to limit quantities of Gift Cards purchased by any person or entity. Live Nation reserves the right to cancel a Gift Card if it believes that the Gift Card was obtained through fraudulent or unauthorized means. No credit card, credit line, overdraft protection, or deposit account is associated with your Gift Card.

  7. Not Reloadable.

    You cannot "reload" (i.e., you cannot add value/balance to your Gift Card at this time).

  8. Unused or Insufficient Balance.

    If your purchase exceeds the amount of your Gift Card's balance, you must pay the difference by another means. Unused Gift Card balances are not transferable.

  9. Billing Errors.

    Live Nation reserves the right to correct the balance of the Gift Card if Live Nation believes that a billing error has occurred. Live Nation disclaims all liability for any such billing errors.

  10. Issues and Governing Law.

    Gift Cards are issued by Ticketmaster LLC. The Terms and Conditions applicable to Gift Cards will be governed by and construed in accordance with the laws of the state of Virginia without regard to conflict of law rules.

  11. Disclaimer.

    Live Nation and its parent, subsidiaries and affiliates make no warranties, express or implied, with respect to the Gift Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Gift Card is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Card. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitation may not apply to you and you might have additional rights.

  12. Disputes.

    Any dispute related to Live Nation Gift Cards shall be submitted to confidential arbitration in the State of California, except that to the extent you have violated or have stated that you will violate Live Nation's intellectual property rights, Live Nation may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. No arbitration under this Agreement shall be joined to an arbitration involving any other party subject to these Terms and Conditions.

  13. Laws and Regulations.

    Use of the Gift Card is subject to all applicable laws and regulations. Please be advised that many states treat gift cards that have been unused for a certain period of time as abandoned property subject to escheat.