Madison Square Garden

Madison Square Garden Tickets

7th Ave & 32nd Street,  New YorkNY  10001

Madison Square Garden Tickets and Event Dates

Sponsors

Venue Information

Venue Details

Directions

Madison Square Garden & the Theater at MSG are located on the corner of 32nd St. & 7th Ave.
Madison Square Garden
4 Penn Plaza
New York, NY 10121


Parking

Prepaid advance parking is available for select events through Ticketmaster or via a link on www.thegarden.com. Madison Square Garden does not own or operate any parking facility.

Public Transportation
Subway: take the A, C, E, 1, 2, or 3 lines to 34th St/Penn Station or B, D, F, M, N, Q, R to 34th St/Herald Square

LIRR or NJ Transit: take to New York Penn Station which is located below Madison Square Garden.
MTA Bus: M4, M7, M16, M20, M34 or Q32 to 7th Avenue/Penn Station
AMTRAK: take to New York Penn Station


Box Office Numbers

General Info: (212) 465-MSG1 (6741) or (212) 247-4777
Knicks Information: 1(877) NYK-DUNK.
Rangers Fan Line: (212) 465-4459.
Liberty Hotline: (212) 564-WNBA (9622).
Season Subscriptions: (212) 465-6073.
Disabled Services: (212) 465-6034

Guest Relations: (212) 465 - 6225

Group Sales: (212) 465-6100

Lost and Found: (212) 465-6299


Box Office Hours

Monday - Saturday: 10:00am to 6:00pm

**Tickets are not on-sale at the Box Office on the first day an event goes on-sale**


The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later.

Sunday – Closed
If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.


Types of Payment Accepted

Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.

Will Call

Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.

Accessible Seating

MSG WHEELCHAIR AND TRANSFER SEATING POLICY:

Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions.

Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating


TO ORDER WHEELCHAIR AND TRANSFER SEATING:
Tickets for people with accessible needs, subject to availability, may be purchased in several ways:

1) Call Ticketmaster at 866-858-0008

2) Call MSG's Disabled Services Department at (212)465-6115.

3) Visit Madison Square Garden's Box Office (see box office hours above)

4) Order Online with Ticketmaster (select your event from the list to the left)

For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET.

Service Animals
Pets are not permitted at Madison Square Garden.

MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal.

Assistive listening devices (ALDAs) are available upon request.
Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in.

Wheelchair Storage:
For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device.

Wheelchair Escorts to Seats:
Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance.




Elevators:
Public elevators are available for use by guests with disabilities and service every seating level


General Rules

ARRIVE EARLY: Please arrive at least one-hour prior to event time. All patrons will go through a screening process upon entry with all packages, including briefcases and pocketbooks, being inspected prior to entry. Additionally, metal detectors may be utilized for some events. Bags that have passed inspection must fit comfortably under your seat.Please be mindful of traffic conditions, as Midtown Manhattan can be quite congested, especially during the holidays, parades, or special events.

No smoking or electronic cigarettes permitted anywhere in the building

No reentry.

No recording devices

No outside food or drink

There are no bag or coat check facilities


Alcohol Management:
For most events at MSG, alcoholic beverages are available for purchase. MSG staff is trained in the nationally recognized T.E.A.M. (Techniques for Effective Alcohol Management) training program for responsible alcohol management. All guests will be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the venue.
Management reserves the right to refuse the sale of alcohol to any guest.
Please be aware that it is the policy of The Madison Square Garden Company to require all guests who appear to be forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages at Madison Square Garden, Radio City Music Hall, The Beacon Theatre or The Chicago Theatre.

Pursuant to applicable State law, MSG accepts only the following forms of identification:

• A valid driver’s license or non-driver identification card issued by the United States Government, a State Government, Commonwealth, Possession or Territory of the United States or a Provincial Government of Canada.
• A valid passport

• A valid U.S. military ID
International guests wishing to consume alcohol inside the building must bring a valid passport as the only form of acceptable ID.


Children Rules

For most events, all children who have reached their second birthday require a ticket to gain admittance to Madison Square Garden. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat. Please note, that for certain children's events (such as the Wiggles and Sesame Street Live!), all children who have reached their first birthday require a ticket. Please check the event profile for your specific event for more information prior to your purchase of tickets.

Miscellaneous

Miscellaneous
Concessions:
A variety of food and drink is available for sale throughout the venue. Alcohol is served for most events. Some snacks and beverages are also vended in the stands. All concession stands are wheelchair accessible.

Merchandise:
Team merchandise and unique gifts are available at the team store located in Chase Square, as well as satellite shops on the concourse levels. Concert and special event memorabilia will be on sale in Chase Square and on portable stands throughout the venue.

Restrooms:
Restrooms, including family restrooms, are dispersed across the concourses and public spaces. Restrooms are wheelchair accessible. Baby changing tables are available.