Jacobs Pavilion at Nautica Tickets

• Seat Map End Stage GA Floor GA Bleacher GA Pit GA Bleacher GA Floor Boxes All GA Event End Stage with GA Pit GA Grandstand

Directions

From East (I-90): Follow I-90 West to Route 2 West, exit W. 28th Street exit/#174B. Follow Route 2 West to West 28th Street exit (left lane). Turn right off the exit onto West 28th Street. IMMEDIATELY under the bridge, turn right onto Washington. Go 1 block to West 25th Street. Turn right under the bridge onto West 25th Street. At the stop sign, make a hard left onto Washington. Follow Washington to Winslow. Turn left onto Winslow. Go to the Lighthouse and turn right. Jacobs Pavilion at Nautica is located behind The Powerhouse.

From West (I-90): Follow I-90 East to West 25th Street exit (170A). Turn left onto West 25th Street. Go .2 miles to Washington. Turn right onto Washington. Follow Washington to Winslow. Turn left onto Winslow. Go to the Lighthouse and turn right. Jacobs Pavilion at Nautica is located behind The Powerhouse.

From South (I-77): Follow I-77 to 490 West exit (161B). Take 490 West to Exit 1A (1-71 South to Columbus). Stay in right lane. Take West 25th Street exit (245). Turn left onto West 25th Street. Follow West 25th Street 2.7 miles to Washington Street. Turn right onto Washington. Follow Washington 1/10th mile to Winslow. Turn left onto Winslow. Go to the Lighthouse and turn right. Jacobs Pavilion at Nautica is located behind The Powerhouse.

From South (I-71): Follow I-71 to West 25th Street exit. Follow West 25th Street 3 miles to Washington Street. Turn right onto Washington. Follow Washington 1/10th mile to Winslow. Turn left onto Winslow. Go to the Lighthouse and turn right. Jacobs Pavilion at Nautica is located behind The Powerhouse.

Box Office Numbers

Event days only 216-622-6557.
TicketMaster charge by phone 800-745-3000.

Box Office Hours

For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.

Types of Payment Accepted

The box office accepts cash, MasterCard, American Express, Discover and Visa. A valid photo ID is required to purchase tickets with a credit card.

Will Call

Charge by phone tickets may be picked up at the box office on event days only starting at 12:00 PM. Customers must present a valid photo ID, the credit card used to purchase tickets, and the order confirmation number. Band will call and guest list tickets may be picked up two (2) hours prior show time.

Accessible Seating

Accessible seating is available at all points of purchase including Ticketmaster online or charge by phone 800-745-3000.


ADA service dogs that are individually trained to do work or perform tasks for people with disabilities are permitted. The work or task a dog has been trained to provide must be directly related to the person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

General Rules

Camera policy varies by artist and may change without notice. Small personal cameras are usually permitted. Removable lens cameras, flash photography and video are not permitted without venue approval. Audio recording is strictly prohibited. Call 216-622-6557 on event days to confirm camera policy.

Permitted Items

Blanket
One (1) factory sealed bottled water up to 20oz
Rain coat or poncho
Personal seat pad or seat back
Small purses or small backpacks
Umbrella up to 36” in diameter with no pointed tip

NOT Permitted

Alcohol, drugs, illegal substances
Animals, pets
Banners, flags, posters, large signs
Bicycles, skateboards
Coolers or picnic baskets
Fireworks
Laser pointers
Lawn chairs
Spiked jewelry
Stickers
Wallet chains over 6”
Weapons, guns, knives, mace, pepper spray

Children Rules

Children 2 and under are free. For reserved seat shows children under 2 will have to sit on parents lap, otherwise a ticket is required.

Miscellaneous

All events are “rain or shine”.

For carry-in and camera policy please call 216-622-6557 on event days or 216-912-7032 on non-event days.